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Item15054: Unable to reset password using an outlook.com email account

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Priority: Urgent
Current State: Confirmed
Released In: n/a
Target Release: n/a
Applies To: Engine
Component:
Branches:
Reported By: MichaelDaum
Waiting For:
Last Change By: MichaelDaum
ResetPassword or UserRegistration sends a one-time access token to the user forcing them to change their password afterwards.

However when this is an email account hosted by outlook.com, those emails are preprocessed, i.e. all links are tested and rewritten to some https://..safelinks.protection.outlook.com?url=origurl. While doing so the one-time access token is invalidated so that the user cannot use it anymore to proceed on changing the password / confirming the account.

-- MichaelDaum - 23 Nov 2021

 

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Summary Unable to reset password using an outlook.com email account
ReportedBy MichaelDaum
Codebase
SVN Range
AppliesTo Engine
Component
Priority Urgent
CurrentState Confirmed
WaitingFor
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TargetRelease n/a
ReleasedIn n/a
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Topic revision: r1 - 23 Nov 2021, MichaelDaum
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