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Foswiki Support - by the community, for the community

Quickly find answers to your questions by searching our Support Web. This is maintained by the Foswiki community (buy them a virtual beer if they do a particularly fine job).

Start your question here, and expand on it on the next page

But wait a second ...

To prevent you from asking a question that has already been answered, please browse the FAQs and Answered Support Questions first!

If you post your question: please be as clear, specific, and thorough as you can.

Important: In case you think that you discovered a security issue that could potentially compromise Foswiki installations, please send an e-mail to the SecurityTaskTeam via the foswiki-security mailing list at mailto:foswiki-security@foswiki.org. We will follow up in a timely manner with a fix and will inform administrators before the issue gets public.

Note: You cannot subscribe to the foswiki-security mailing list. It is for the security team only. To keep yourself up to date with security announcements please subscribe to the foswiki-announce mailing list

These questions are asked a lot on IRC:

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Subject

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Applies to extension

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Software version

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and write your question
Hint: It's a good idea to subscribe to your question topic you're about to create afterwards.

Get live support with IRC and Slack

Many experienced people from the Foswiki community can be reached every day on the IRC community chat channel #foswiki.
Get directions on Get live support - the fastest way to get in touch with experts.

Use e-mail

If e-mail is your thing, we have a number of mailing lists that can be subscribed to.

Software documentation

Known issues in current version - always start here!

Security Alerts

Documentation shipped with Foswiki

Additional documentation, with some how-to's, cookbooks, and tutorials

Foswiki Security Features expanded with new safety measures that come with Foswiki 1.0.6 and later versions

Documentation for developers gets down-and-dirty with the Foswiki internals

Bugs and feature requests

Our work tracking system uses Foswiki. You can browse open tasks or enter a problem report here

Our feature request system also uses Foswiki. You can browse feature requests or enter a feature request here

Support questions

Can't find your issue in the documentation?

Start with Frequently Asked Questions.

Browse support questions (you can also ask a new question from here after checking the existing ones)

Investigate particular Extension support hubs.

Explore Best Practices for general suggestions on using Foswiki.

Above and Beyond

If you find you are not getting enough help from the support channels, you want some one-on-one time with an expert, or you want commercial support, then we have a network of WikiConsultants, many of whom are active community participants. You can find them literally everywhere across the world. If you cannot find a suitable consultant in the list, then ask us for guidance in locating someone who can help you.

What you can expect from this community

We know how important Foswiki is to you as it is important to us. We want you to be able to rely on our experience.
We want to make sure that all questions get answered.
We want to set standards for good support and live up to them. Please help us if we do not by telling us via email.