I am a technical writer and I love technical writing - learning about systems and then documenting them for various audiences - but information management has crept into my role.
At ME Bank we have been using Foswiki for our IT documentation needs, uploading user guides, systems administration documentation as well as a stack of infrastructure information. Using the simple text editor is fantastic for uploading the content, but the ease of topic administration has been great for my information management role. Being able to simply control topic roles as well as manipulate the information architecture allows speedy adjustments and improvements to the user experience.
At the moment, we are rolling out Foswiki across the business so that it can fulfill a lot of their documentation requirements. Having such an easy to use system based upon a collaborative ideal is perfect for our needs.