Web Page Audience Site Structure

This is a proposal for a new twiki.org site structure. Its content is derived from the Personas we created on WebsitePersonas. Please see these topics for background information on the process. Work items are listed at TWikiOrgRenewalWorks2008ToDo.

High level site structure

  • About
    • About Foswiki: general introduction, user stories, costs, installation and maintainance
    • About the community
    • Practical information: downloads, requirements, user documentation
    • 'System' information (installed plugins, technical details)
  • Documentation
    • From the release. It must be clear that additional documentation exists, and additional Support questions can be very useful
    • This should be re-organized as
  • Extensions
    • Browsable list of extensions by usage / type / problem domain
  • Community
    • Community pages: focus on contributing, who's who, learning Foswiki
  • Development
    • Development pages: focus on programming, writing good code and documentation; feature requests, roadmap
  • Examples
    • TO BE CREATED
  • Support
    • Support questions organized by problem domain
    • Supplemental documents
    • Known issues
    • FAQ
    • Consultants

  • Main - contains only user pages
  • Sandbox - just to try out, not the general Sandbox of TWiki
  • Tasks - for developers

Site structure in more detail

items in bold are menu items

  • About TWiki
    • (link to News, Blog, etc)
    • What is TWiki?
      • Our Users
        • (Contains user quotes)
        • User Success Stories
      • Main Features
        • (link to Apps)
        • TWiki features by example
      • Compare
      • TWiki and Web 2.0
      • TWiki in the News
      • Download Cheat Sheet
      • TWiki Open Source Project (who runs this site?)
        • Roadmap
        • Contributing to TWiki
    • Considering TWiki
      • (link to Technical requirements), (link to Technical papers)
      • Integration with my Business
      • Cost, Maintenance and Support
        • (link to Support)
        • Getting Professional Support
      • Safety and Security
        • Security Notices
      • Introducing a Wiki in my Organization
    • Download
      • (link to Support), (link to Legacy.WikiRing, TWIKI.NET), (link to Security Notices)
      • Latest Stable Release
      • Installer Versions
      • Known Problems
      • Older Versions
    • Documentation
      • (link to technical papers)
      • User Guide
      • Technical Requirements
      • Installation Instructions
      • Reference Manual
      • Technical Papers
      • Older Versions

Apps
(lists higlighted examples)
  • Browse apps
    • (lists higlighted examples)
    • by name
    • by feature
    • by sector
    • by date
    • by company
    • by keyword
    • by (TWiki) release
  • Add your app
  • Request an app

Extensions
(point to extension support)
  • Browse extensions
    • by name
    • by feature
    • by keyword
    • by (TWiki) release
  • Developing extensions
  • Discuss

Community
  • News and Blog
  • About the community
    • Who's who
    • TWiki Champions
    • User pages
    • Getting in contact
  • Contribute to TWiki
    • How to contribute
    • Areas to contribute
    • Guidance
    • Getting code access
  • Development
    • Vision and Timeline
    • Current Focus
    • Programming Reference
    • Programming Guidelines
      • Writing quality code
      • Writing quality docs
    • Code Repository
    • Feature Requests
    • Bugs
    • Development discussions

Support
  • Tutorials
  • Training materials
  • Help with extensions
  • Upgrading help
  • Answers to questions
  • Report a problem
  • Getting professional support
  • Offering professional support

Click trails of personas based on proposed site structure

Note that each page may address several personas. The page structure and text may support multiple user needs.

Industry Analyst

Picture Name/Type/Occupation Looking for In format Persuaded by
irma_sm.png Irma Andersen (33)
Industry Analyst
  • Overview: what, how, who
  • Comparison
  • Usage
  • News, trends
  • Cheatsheet
  • News blurbs/blog posts
  • User stories
  • Pointers to other sites
  • Proof that TWiki addresses current needs (so I can recommend it to companies)
  • A newsworthy story
  • Great usage examples

Topic / Interest Possible click trail
General overview of TWiki (Industry Analyst Point of View - to be elaborated) WhatIsTWiki
Cheat sheet (If I would recommend TWiki, what would be my key words?) WhatIsTWiki > TWikiCheatSheet
Comparison with other wikis WhatIsTWiki > CompareTWiki
TWiki, Wikis and Web 2.0 WhatIsTWiki > TWikisWikisAndWeb20
Timeline and Vision WhatIsTWiki > TWikiRoadmap
Main Features Homepage or: ConsideringTWiki > MainFeatures
TWiki Usage (In which ways is TWiki being used? To what use? In which environments? In which markets?) WhatIsTWiki > OurUsers
User Success Stories ConsideringTWiki > UserSuccessStories
Who runs Twiki.org? WhatIsTWiki > WhoRunsTWikiOrg
Example Applications ExtensionsAndExamples > ExampleApplications
Blog and News CommunityAndDevelopment > TWikiCommunity > BlogAndNews

Important to address persuasion arguments:
  • Proof that TWiki addresses current needs (so I can recommend it to companies)
  • A newsworthy story
  • Great usage examples

Economic Buyer

Picture Name/Type/Occupation Looking for In format Persuaded by
eric_sm.png Eric Cedrof (48)
Economic Buyer
CEO
  • Confirmations, based on opinions of team members and snippets of information.
  • How TWiki will improve the workgroups.
  • Structured, short documents. Management summary at the top, one subject per document.
  • A mix of qualitative results (statements, experiences, stories) and numbers.
  • A tool that will solve his problem: better workgroup integration.
  • Safe, mature and with support.
  • Cheap to create and maintain.

Topic / Interest Possible click trail
General overview of TWiki (Economic Buyer Point of View - to be elaborated) WhatIsTWiki
TWiki Usage (In which ways is TWiki being used? To what use? In which environments? In which markets?) WhatIsTWiki > OurUsers
User Success Stories -- pages will be too long; preferably quotes; see for example http://twiki.net/customers.html --
Safety SafetyAndSecurity > Safety
Costs, maintenance and support ConsideringTWiki > CostMaintainanceAndSupport
Getting Professional Support Support > GettingProfessionalSupport
Example Applications -- won't go searching for real examples; a list of applications names with small pictures works better --

Important to address persuasion arguments:
  • A tool that will solve his problem: better workgroup integration.
  • Safe, mature and with support.
  • Cheap to create and maintain.

Note:
  • This person will not do the research himself. He needs to be persuaded by others.
  • Structured, short documents. Management summary at the top, one subject per page.
  • A mix of qualitative results (statements, experiences, stories) and numbers.

Infrastructure Buyer

Warning: Can't find named section InfrastructureBuyer in topic Development.WebsitePersonas

Topic / Interest Possible click trail
General overview of TWiki (Infrastructure Buyer Point of View - to be elaborated) WhatIsTWiki
Main Features Homepage or ConsideringTWiki > MainFeatures
Comparison with other wikis WhatIsTWiki > CompareTWiki
Costs, maintenance and support ConsideringTWiki > CostMaintainanceAndSupport
Support ConsideringTWiki > Support and Support > Homepage
Getting Professional Support ConsideringTWiki > GettingProfessionalSupport
Safety ConsideringTWiki > Safety
Integration ConsideringTWiki > IntegrateTWiki
Requirements ConsideringTWiki > InstallationRequirements
Other TWiki versions and distros InstallationRequirements > SupportedPlatforms
Technical Papers ConsideringTWiki > TechnicalPapers
Security Notices SafetyAndSecurity > SecutityNotices and LatestRelease > SecutityNotices
Known Problems of TWiki Support > KnownProblems and LatestRelease > KnownProblems
Installation Overview CompleteDocumentation > InstallingTWiki
Timeline and Vision WhatIsTWiki > TWikiRoadmap
Feature Requests CommunityAndDevelopment > TWikiDevelopment > FeatureRequests
Answers to questions Support > AnswersToQuestions

Important to address persuasion arguments:
  • Low cost (read: easy)
  • Easy to install and maintain
  • Secure

End User

Picture Name/Type/Occupation Looking for In format Persuaded by
ellen_sm.png Ellen Uster (29)
Tester / End User
Senior at Communication and 'end user'
  • Compact introduction to TWiki: what does
  • it do, how does it help. How does it fit in the Web2.0 landscape?
  • Examples usage in other companies
  • How support has been arranged
  • How TWiki can be introduced in the organization
  • Concise introduction, complete. Written by humans for humans.
  • User stories
  • Pointers to support (how is this first impression?)
  • Stories about introducing TWiki in the organization
  • Great usage examples
  • Evaluation help
  • Summarizing pros and cons to use with my report

Topic / Interest Possible click trail
General overview of TWiki (End User Point of View - to be elaborated) WhatIsTWiki
TWiki, Wikis and Web 2.0 WhatIsTWiki > TWikisWikisAndWeb20
User Success Stories ConsideringTWiki > UserSuccessStories
Example Applications ExtensionsAndExamples > ExampleApplications
Try TWiki ExtensionsAndExamples > TryTWiki
How to introduce a wiki in the organization? ConsideringTWiki > HowToIntroduceTWiki
Costs, maintenance and support ConsideringTWiki > CostMaintainanceAndSupport
Training materials Support > TrainingMaterials
Tutorials Support > TWikiTutorials
User documentation (current version) CompleteDocumentation > UserDocumentation
Reference Manual (current version) CompleteDocumentation > ReferenceManual
Answers to questions Support > AnswersToQuestions

Note:
  • Concise introduction, complete. Written by humans for humans.
  • Summarizing pros and cons to use with my report

Important to address persuasion arguments:
  • Great usage examples
  • Evaluation help

Potential Contributor

Picture Name/Type/Occupation Looking for In format Persuaded by
lasse_sm.png Lasse Poven (24)
Potential contributor
Information management student
  • How to things work here, who is in control.
  • A way to contribute with something significant.
  • People to address, to connect to. A community center.
  • Guidance, tips and advice.
  • Introduction to TWiki and twiki.org. Who runs what.
  • Overview of areas to contribute.
  • A place to discuss contributions.
  • Pointers to people. Who is online? Faces.
  • Being wanted.
  • Applying ideas that will be used by thousands of people.

Topic / Interest Possible click trail
Main Features Homepage or: ConsideringTWiki > MainFeatures
Comparison with other wikis WhatIsTWiki > CompareTWiki
User Success Stories ConsideringTWiki > UserSuccessStories
Timeline and Vision WhatIsTWiki or CommunityAndDevelopment > TWikiDevelopment > VisionAndTimeLine
Who runs Twiki.org? WhatIsTWiki > WhoRunsTWikiOrg
User documentation (current version) CompleteDocumentation > UserDocumentation
Blog and News CommunityAndDevelopment > TWikiCommunity > BlogAndNews
How to recipes ExtensionsAndExamples > HowToRecipes
Plugins ExtensionsAndExamples > TWikiPlugins
Try TWiki ExtensionsAndExamples > TryTWiki
Example Applications ExtensionsAndExamples > ExampleApplications
About the TWiki Community CommunityAndDevelopment > TWikiCommunity
Faces and People CommunityAndDevelopment > TWikiCommunity > UserPages
TWiki Champs CommunityAndDevelopment > TWikiCommunity > WhoIsWho > TWikiOrgChampions
Getting in contact CommunityAndDevelopment > TWikiCommunity > GettingInContact
How to contribute CommunityAndDevelopment > TWikiCommunity > Contributing > HowToContribute
Where to contribute CommunityAndDevelopment > TWikiCommunity > Contributing > AreasToContribute
Guidance on contribution CommunityAndDevelopment > TWikiCommunity > Contributing > ContributionGuideLine
Brainstorming CommunityAndDevelopment > TWikiDevelopment > BrainstomingTopics
Tutorials Support > TWikiTutorials
Answers to questions Support > AnswersToQuestions
Report a Problem Support > ReportAProblem

Removed (too developer oriented):
Getting Code Access CommunityAndDevelopment > TWikiDevelopment > GettingCodeAccess
Current Development Focus CommunityAndDevelopment > TWikiDevelopment > CurrentDevelopmentFocus
Report Bugs CommunityAndDevelopment > TWikiDevelopment > Bugs
Feature requests CommunityAndDevelopment > TWikiDevelopment > FeatureRequests
Development Discussions CommunityAndDevelopment > TWikiDevelopment > DevelopmentDiscussions
Extension specific questions Support > Extension > ExtensionXYQuestions

Current Contributor

Picture Name/Type/Occupation Looking for In format Persuaded by
johan_sm.png Johan Curbain (32)
Current contributor
Independent consultant
  • Programming guidelines for core and plugins
  • Programming reference
  • Contributor centered information
  • Contact with other contributors
  • Quality documents about/around programming (quick lookup)
  • Contributor center
  • Being able to work efficiently
  • Working with high quality code and docs
  • Human touch

Topic / Interest Possible click trail
Blog and News CommunityAndDevelopment > TWikiCommunity > BlogAndNews
About the TWiki Community CommunityAndDevelopment > TWikiCommunity
User Success Stories ConsideringTWiki > UserSuccessStories
Technical Papers ConsideringTWiki > TechnicalPapers
Security Notices SafetyAndSecurity > SecutityNotices
Older Versions of TWiki DownloadTWiki > OlderVersions
Reference Manual (current and older version) CompleteDocumentation > ReferenceManual
How to recipes ExtensionsAndExamples > HowToRecipes
Plugins ExtensionsAndExamples > TWikiPlugins
Example Applications ExtensionsAndExamples > ExampleApplications
Blog and News CommunityAndDevelopment > TWikiCommunity > BlogAndNews
About the TWiki Community CommunityAndDevelopment > TWikiCommunity
Faces and People CommunityAndDevelopment > TWikiCommunity > UserPages
TWiki Champs CommunityAndDevelopment > TWikiCommunity > WhoIsWho > TWikiOrgChampions
Getting in contact CommunityAndDevelopment > TWikiCommunity > GettingInContact
How to contribute CommunityAndDevelopment > TWikiCommunity > Contributing > HowToContribute
Where to contribute CommunityAndDevelopment > TWikiCommunity > Contributing > AreasToContribute
Guidance on contribution CommunityAndDevelopment > TWikiCommunity > Contributing > ContributionGuideLine
Current Development Focus CommunityAndDevelopment > TWikiDevelopment > CurrentDevelopmentFocus
Programming references CommunityAndDevelopment > TWikiDevelopment > TWikiProgramminReferences
Writing Quality Code CommunityAndDevelopment > TWikiDevelopment > TWikiProgramminGuidelines > WritingQualityCode
Writing Quality Docs CommunityAndDevelopment > TWikiDevelopment > TWikiProgramminGuidelines > WritingQualityDocs
Code Acces CommunityAndDevelopment > TWikiDevelopment > CodeAccess
Report Bugs CommunityAndDevelopment > TWikiDevelopment > Bugs
Feature requests CommunityAndDevelopment > TWikiDevelopment > FeatureRequests
Development Discussions CommunityAndDevelopment > TWikiDevelopment > DevelopmentDiscussions
Brainstorming CommunityAndDevelopment > TWikiDevelopment > BrainstomingTopics
Tutorials Support > TWikiTutorials
(give) Upgrading Help Support > UpgradingHelp
Answers to questions Support > AnswersToQuestions
Report a Problem Support > ReportAProblem
Extension specific questions Support > Extension > ExtensionXYQuestions
Training materials Support > TrainingMaterials
Giving / Getting Professional Support Support > GettingProfessionalSupport

Wiki Champion

Warning: Can't find named section Legacy.WikiChampion in topic Development.WebsitePersonas

User Success Stories ConsideringTWiki > UserSuccessStories
Safety SafetyAndSecurity > Safety
Integration ConsideringTWiki > IntegrateTWiki
How to introduce a wiki in the organization? ConsideringTWiki > HowToIntroduceTWiki
Latest stable release LatestRelease
Security Notices SafetyAndSecurity > SecutityNotices
User documentation (current version) CompleteDocumentation > UserDocumentation
Reference Manual (current version) CompleteDocumentation > ReferenceManual
Installation Instructions CompleteDocumentation > InstallationInstructions
How to recipes ExtensionsAndExamples > HowToRecipes
Plugins ExtensionsAndExamples > TWikiPlugins
Example Applications ExtensionsAndExamples > ExampleApplications
Blog and News CommunityAndDevelopment > TWikiCommunity > BlogAndNews
About the TWiki Community CommunityAndDevelopment > TWikiCommunity
TWiki Champs CommunityAndDevelopment > TWikiCommunity > WhoIsWho > TWikiOrgChampions
Getting in contact CommunityAndDevelopment > TWikiCommunity > GettingInContact
How to contribute CommunityAndDevelopment > TWikiCommunity > Contributing > HowToContribute
Where to contribute CommunityAndDevelopment > TWikiCommunity > Contributing > AreasToContribute
Getting Code Access CommunityAndDevelopment > TWikiDevelopment > GettingCodeAccess
Report Bugs CommunityAndDevelopment > TWikiDevelopment > Bugs
Development Discussions CommunityAndDevelopment > TWikiDevelopment > DevelopmentDiscussions
Brainstorming CommunityAndDevelopment > TWikiDevelopment > BrainstomingTopics
Tutorials Support > TWikiTutorials
Answers to questions Support > AnswersToQuestions
Report a Problem Support > ReportAProblem
Extension specific questions Support > Extension > ExtensionXYQuestions
Training materials Support > TrainingMaterials
(get) Upgrading Help Support > UpgradingHelp

-- Contributors: ArthurClemens, CarloSchulz - 25,27 Jan 2008

Discussion

Older discussion removed (see history revision 3).

-- ArthurClemens - 31 Jan 2009
I Attachment Action Size Date Who Comment
TWikiSiteStructure.mmmm TWikiSiteStructure.mm manage 36 K 25 Jan 2008 - 16:45 CarloSchulz  
visorFreemind.swfswf visorFreemind.swf manage 35 K 14 Jan 2008 - 18:12 CarloSchulz  
Topic revision: r5 - 01 Feb 2009, ArthurClemens
The copyright of the content on this website is held by the contributing authors, except where stated elsewhere. See Copyright Statement. Creative Commons License    Legal Imprint    Privacy Policy